I booked online reservations for 2 tickets with a company travelselect.com. on 8/22/03. I received a reference #, booking confirmation and flight itinerary for 9/5/03 for a total of $594.66.00 I went to LAX on 9/5/03 with my E -ticket.
I did not have a reservation. Apparently on 8/25/03 my tickets were cancelled and I was not notified. I had to purchase (2) full fare tickets for $816 per ticket.
I have not been able to get any resolution from travelselect.com they are from the U.K. which I did not realize when I booked my tickets. I had to pay $1035 more for my tickets and it has made me distrustful of booking online again.