HSBC quit sending mortgage Statements thru HFC

JS in California said: “HFC has not sent me a mortgage statement since November 2009. I have called them numerous times and they say they will be sure to mail one out. In March 2010 I received a letter from them stating I owed $12.50 and they would not send me a statement until I sent the $12.50.

HFC could not tell me what the $12.50 was for, but in order to get a monthly mortgage statement I sent the $12.50 along with my mortgage payment that I’ve been sending to an address on an old statement. They cashed the check in March and here it is April and NO statement. I am current on my payments with no problems there.”