Injury and SSI not HSBC hardship says HSBC

JB in California said: “After injuring myself I ended up on SSI. I am late on my payment and HSBC said I made too much money for a hardship. So I am not sending them anything until i get a better loan with a lower interest. It is a home equity loan and i cannot afford the payments. There seems to be nobody that can help at Benefical Finance and HSBC. How do I stop the HSBC phone calls?”