Changed Due Date Results in Multiple Late

From R.S. in Texas I had opened a no interest Rommstore account in May, 2007, and have faithfully made my required payments on time or early since. This account has been setup to automatically be paid the same amount monthly, through my banking institution, Bank of America. On Friday, June 18th, 2010, my wife received …

Same shabby service year after year at HSBC

Does this seem strange to you, or is it another case of regulators sleeping at their desks? From February 2005: I am once again extremely upset with Retail Services. On previous occasions, I have sent my payments by Certified Mail with a Return Receipt (not a free service from the U.S. Postal service) because an …

AN open letter to HSBC's Alex Hungate

Alex Hungate said: “I want to help HSBC grow by maintaining a relentless focus on the needs of its customers. In this role, with its combination of global leadership of the Personal Financial Services business plus the marketing function, I want to ensure that our services always deliver on the powerful promise of the HSBC …