HSBC credit card division is profitable says McDonagh

HSBC North America Chief Executive Brendan McDonagh said favorable business trends seen in the third quarter have continued in the fourth quarter. What McDonagh really means is that the HSBC credit card business is more profitable now that HSBC raised your rates and cut available credit. “We have a profitable business, we are increasing the …

HSBC Pays Less, Increases Overdraft Fee

HSBC will drop the rates on some savings products and business accounts and increase the overdraft rate on all its current accounts. Rates will drop on all cash Isas, Flexible Saver and Instant Access Savings accounts. All business account holders will suffer a drop in their interest rate and overdraft rates are being increased on …

HSBC Identity Theft and Late Payment Issues Most Concerning

An analysis of articles with the ‘Most Reads Per Day’ and total overall reads for the last year reveals problems with HSBC and their ability to accept online payments in a timely manner. Approximately 600 people per day visit Household – HSBC Watch, and clearly many of them are concerned with HSBC identity theft issues. …

How HSBC Complaint Trend Analysis Works

Household – HSBC Watch performs trend analysis based on customer input such as customer complaints and experiences. When data is received from one customer it is compared to previous reports. When specific areas of concern begin to surface they are flagged for investigation. Let’s use a simple example: (1) 50 reports are received in a …

HSBC Watch 2006 Assists with HSBC Complaints

Programmers at Household – HSBC Watch are busy this time of year with major re-writes for 2006. Current forums will be archived for reference only, and closed to future posts and replies. The 2006 forums require registration before posting – a move driven by security. One new feature is the ability to file complaints online …