Short complaints

The Office of Fair Trading, which prosecutes financial crimes in the U.K., reached an agreement with HSBC Holdings Plc, Royal Bank of Scotland Group Plc and six other banks on overdraft fees, while earlier this month another watchdog said it would limit how banks sell some forms of payment insurance. The regulatory overhaul being crafted …

HSBC protection plan demands national fraud investigation

MM in North Carolina said: “Sometime during 1999 and 2000, I applied for Seamans furniture credit. Upon approval, Seamans also offered the option for credit protection. I accepted both the credit and the option for payment protection on the account. The protection plan option was initialed via Seamans internet website and subsequent paperwork received. In …

HSBC double charges customer

SS in Texas said: “I was charged double [by HSBC] for the month of December. I was not late with any payment. I have sent one scheduled payment for this month. Please make the necessary adjustments to my account. I will thank you in advance. I do not expect there to be any involvement with …