When payoffs go wrong – No Title

This is an interesting report from West Virginia:

I am complaining about retail services. I have a polaris star card through the company and I got behind on my payments a couple of months and my account was sent to a collection agency called CORPORATE RECEIVABLES,INC. and I got a loan to pay this account off because I could’nt get anywhere with the finance charges that retail services was charging me. So I asked the woman what the amount was to pay the account off and I sent the amount to them. The people told me I would receive a letter first, and then my title. Well instead I got a new bill from retail services with the amount I paid marked as a payment and they say I owe $1314.86 more. Mind you the account is supposed to be paid off with a settlement amount of $4922.00. Something stinks here!