HSBC Watch News Release Forum Index
Forum Name: - HSBC RS
Topic Title: HSBC ACH Debits Lost By HSBC Finance
Tue Jun 06, 2006 1:57 pm
FH in Texas reported "I had two deductions from my checking account for the amount of 95.00 each payed out as online payments to HSBC -RS which HSBC states they never received. They did receive my online payment the day before which I did make myself. These payments I did not make and HSBC states they can't find the payments to reimburse me even though I have the tracer numbers from my bank. After two weeks and several phone calls, I have been instructed to "fax" my complaint to a fax number... not even a "real" person."
All we can say is you are not alone. Notify the Texas Attorney General and don't let this one get away.
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