HSBC Watch News Release Forum Index
Forum Name: - HSBC RS
Topic Title: HSBC ACH Debits Lost By HSBC Finance
FH in Texas reported "I had two deductions from my checking account for the amount of 95.00 each payed out as online payments to HSBC -RS which HSBC states they never received. They did receive my online payment the day before which I did make myself. These payments I did not make and HSBC states they can't find the payments to reimburse me even though I have the tracer numbers from my bank. After two weeks and several phone calls, I have been instructed to "fax" my complaint to a fax number... not even a "real" person."
All we can say is you are not alone. Notify the Texas Attorney General and don't let this one get away.
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