Every now and then Household – HSBC Watch receives a follow-up email about a success story. It is a great way to end the year. You can read this man’s original complaint from years ago, sent to us immediately after the death of his mother. The complaint was about Beneficial Finance. Continue reading One Beneficial Finance complaint works out well for two people
By a vote of 39-29, mostly along party lines, the House Financial Services Committee approved a measure establishing a Consumer Financial Protection Agency to monitor mortgages, credit cards and other consumer financial products.
HSBC customers often ask difficult questions – but questions demand answers. Specifically, we want to know the number of days in the HSBC billing cycle. For over ten years we have had questions about timely application of payments. Something is wrong at HSBC credit card operations. Here is an example:
Does this seem strange to you, or is it another case of regulators sleeping at their desks?
From February 2005: Continue reading Same shabby service year after year at HSBC
The days of credit card abuse may be numbered, putting extreme pressure on what remains of HSBC Finance and HSBC’s credit card business.