Meet Jen from the Problem Solvers TeamHi, I'm Jen and I'm here to help. Submit your complaint here or get help here
Does HSBC owe you money now that you left the company? As HSBC closes the doors on HSBC Finance Corp, this person has not received any oney:
HSBC is not returning the funds in my savings! I left the company in January 16 2009 and my savings account (Sharesave) was closed January 26. Until today, May 6th, I don’t know where my money is.
Since the first week in April I’ve been calling the 800 number and no one is able to tell me anything. From “the supervisor already left for the day” to “the person who was taking care of this case (???) took some days off” or “the case (again?) was escalated to a specialist”.
Apparently it is happening to lots of people that left the company. If they are having trouble returning my money, which is not a lot, thank God, I wonder how it would be for more complex investment accounts!
This article, HSBC fails to return savings, Sharesave issues, is just one of our articles from The HSBC Monitor, Part 2 – News and Complaints Behind the Scenes
The HSBC Monitor monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.