Does HSBC call you on Sunday, even from India? On June 10, 2008, the FTC said this relating to an FTC suit against CompuCredit (a credit card issuer) and Jefferson Capital (a debt collector) -
The FTC alleges that CompuCredit violated the FTC Act by misrepresenting the amount of credit that would be available immediately to consumers, failing to disclose up-front fees, failing to disclose that certain purchases could reduce a consumer’s credit limit, and misrepresenting a debt collection program as a credit card offer. Jefferson Capital allegedly violated the FTC Act and FDCPA by misrepresenting a debt collection program as a credit card offer and using abusive collection tactics such as making debt collection calls to individual consumers more than 20 times per day, including before 8 a.m. and after 9 p.m., and on Sundays.
You can file a complaint with the FTC directly from our main menu. To read more about CompuCredit and Jefferson Capital see more on the FTC website.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,500 civil and criminal law enforcement agencies in the U.S. and abroad.
This is part two of the Household – HSBC Watch initiative to stop HSBC consumer abuses in 2009. Part one is an initative to track payments mailed to HSBC.