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HSBC is cutting back in the U.S. after its 2003 purchase of Household International Inc. required it to set aside more than $65 billion for bad loans

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Same shabby service year after year at HSBC

Does this seem strange to you, or is it another case of regulators sleeping at their desks?

From February 2005:

I am once again extremely upset with Retail Services. On previous occasions, I have sent my payments by Certified Mail with a Return Receipt (not a free service from the U.S. Postal service) because an inordinate amount of time passed between mailing my check and Retail Services (HSBC) posting my payment to my account, and swore that I would never do business with them again. Only through financing purchases did I end up a Retail Services customer.

From April 2009:

I never received the first couple of statements and HSBC is charging late and finance charges. Then when I finally did receive a statement I made my payment online. I did not receive the next statement and they were calling and calling and finally contacted me because the payment was late.

Posted By Timothy Blake

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UPDATE NOTE: HSBC car loans were sold to Santander USA in 2010 :: Most HSBC credit cards became Capital One credit cards in 2012 :: HSBC horrible predatory home mortgages are in run-off