Will HSBC bad reputation slow branch growth?

HSBC branch growth is slowing, so HSBC is calling it a niche model. “We have a very niche branch strategy we are not opening our branches just to cover” the country, Brendan McDonagh, chief executive of HSBC North America Holdings Inc., said in a...
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HSBC credit cards under new rules February 22nd

Effective February 22, 2010, consistent payment cycles are mandated. The Credit CARD Act mandates that statements be mailed or posted online no later than 21 days before an account’s due date. How HSBC will comply or achieve compliance after failing for many years remains to...
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HSBC consumer complaints skyrocket

Although HSBC claims the bank has no idea why they would fall to the bottom of a customer satisfaction survey, complaints continue. From bungled payoffs to missing contracts consumer complaints are submitted on a daily basis.
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