Fact Checker — PK in Washington said this recently: “My Best Buy account previous balance was $532.47. My latest bill shows interest charged of 344.66 raising the bill to $827.13. What is this? I haven’t bought anything for quite some time. I was also charged $25.00 for a late payment [...]

GC in Kentucky said: “HSBC changed the terms of my 30-year fixed home mortgage, to an adjustable rate mortgage in 2001, and refused to modify or make it right. I have all supporting documents from foreclosure in April of 2011.” Here at Lender Watch we are just as shocked as [...]

John in Lousianna recently sent this complaint about HSBC. He said “Since we refinanced our house in 2006 with HFC, it has been nothing but a complete nightmare. We have been WAY overcharged on “ancillary fees” and “late fees”. At times I have spent nearly two hours at a time [...]

Todays featured complaint about HSBC is from Ray in New York. He said “In July 2011 my card was rejected when I presented it for payment at retail store. I immediately contacted HSBC to see what problem was, and was told my account was in arrears. I do online banking [...]

AS in Maryland said: “I lost my job back in September 2008 and subsequently fell back on my mortgage payments. HSBC refused to modify my 12.375% second mortgage. I subsequently started making payments and HSBC applied those payments to the prior months I misssed and reported both the months I [...]