Add Me!Close Menu Navigation

HSBC is cutting back in the U.S. after its 2003 purchase of Household International Inc. required it to set aside more than $65 billion for bad loans

Add Me!Open Categories Menu
2 October
Posted in Merchant Issues
Comments Off

Bestbuy zero interest plan upset

Fact Checker — PK in Washington said this recently: “My Best Buy account previous balance was $532.47. My latest bill shows interest charged of 344.66 raising the bill to $827.13. What is this? I haven’t bought anything for quite some time. I was also charged $25.00 for a late payment [...]

5 January
Posted in Mortgage Issues

HSBC changed fixed mortgage to adjustable, then forecloses

GC in Kentucky said: “HSBC changed the terms of my 30-year fixed home mortgage, to an adjustable rate mortgage in 2001, and refused to modify or make it right. I have all supporting documents from foreclosure in April of 2011.” Here at Lender Watch we are just as shocked as [...]

14 December
Comments Off

HSBC and HFC keep homeowners insurance money

John in Lousianna recently sent this complaint about HSBC. He said “Since we refinanced our house in 2006 with HFC, it has been nothing but a complete nightmare. We have been WAY overcharged on “ancillary fees” and “late fees”. At times I have spent nearly two hours at a time [...]

1 December
Posted in Payment Issues

HSBC credit card payment credited to wrong account

Todays featured complaint about HSBC is from Ray in New York. He said “In July 2011 my card was rejected when I presented it for payment at retail store. I immediately contacted HSBC to see what problem was, and was told my account was in arrears. I do online banking [...]

29 November
Posted in General Issues

Today’s 5 Complaints from real HSBC customers

AS in Maryland said: “I lost my job back in September 2008 and subsequently fell back on my mortgage payments. HSBC refused to modify my 12.375% second mortgage. I subsequently started making payments and HSBC applied those payments to the prior months I misssed and reported both the months I [...]