Category Archives: Auto Loan Issues

Suspicious missing HSBC statement for Suzuki

TG in New York said: “My husband and I bought a motorcycle by obtaining a Suzuki card which is through HSBC. We stopped receiving statements, I pay monthly through by banks bill pay but I would like to be able to see what my balance is and what each payment should be. I can noContinue Reading

Mysterious HSBC auto loan calculated fees

RA in Illinois said: “I’ve made all 60 contractual payments for my vehicle to HSBC. For years they’ve insisted I owe some calculated fee’s that is holding up the submission of my title. After a while, I filed a report to the BBB in which HSBC finally sent me a letter that they believe isContinue Reading

HSBC works with Yamaha owner to prevent repo

BM, no location given, said: “For those whom had problems with HSBC retail services. My husband and I have a rhino. In November, I made payment arrangements on the phone with the collector. I informed him I wanted auto draft payments taken out. I admit, I was unattentive with the account and left the reliabilityContinue Reading

HSBC Suzuki loan payments are primarily interest

CR in Tennessee said: “Another victim of HSBC (Suzuki). My granddaughter walked into our local Suzuki dealer in Alcoa, Tn., which is now out of the business(strange) and purchased a motorcycle which was labeled at about $8k. This loan was made to her even though she had hardly any credit history. The loan totaled outContinue Reading

HSBC never sends ATV title

CK in Pennsylvania said: “Months went by after paying off an atv and never recieved the title….finally (after many attempts to speak to someone on phone with no success in getting a person on the phone to speak to about the issue) we got a letter stating that the lien was released and that byContinue Reading

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