Category Archives: Documentation Issues

HSBC and Beneficial Finance suck says homeowner

GJ in Indiana said: “I have tried for 1 1/2 weeks to get HSBC and Beneficial to either send me a form to submit to our 401K so that we can file for a hardship and get current on our mortgage but have not received the letter yet nor a fax that has been requestedContinue Reading

People with HSBC complaints need to work together, says one

HH in North Carolina said: “I also have had negative dealings with HSBC for an automobile. 1. I made additional payments throughout pay period that were never applied 2. I was charged additional fees for no reason. 3. I sent several certified letters and HSBC didn’t respond 4. HSBC sent a negative report to theContinue Reading

Deed in Lieu results in foreclosure by HSBC and HFC

CT in Kentucky said: “Around the end of July or first of August, we called HFC to set up a deed in lieu of foreclosure. I spoke with Brian Bankos who told me that Susan Mahoney would be in charge of our account. He told me to call back around the 5th or 6th ofContinue Reading

Simple Interest Mortgage Leaves $12,000 Balance

From R.T. in Oklahoma I assumed a mortgage thru a divorce that had initially been originated in 02/04/2000. The terms: 120 month mortgage having a note rate of 13.95%. I have recently made the last of all 120 payments.

Updated: A hard long look at HSBC doublespeak from the top down

MC in Pennsylvania said: “Update to my last post in July 2009 regarding my saga with HSBC under the heading “A hard long look at HSBC doublespeak from the top down.”

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