Category Archives: Merchant Issues

HSBC e-statement comes too late to pay

RK in Washington said: “I disagree with a large fee HSBC put on my account with Boston Store, and I think also Dress Barn. I was so angry with HSBC when I saw the large amount that they charged me so I was going to just cancel my Boston Store card and other stores thatContinue Reading

No HSBC statement but nasty phone calls

BJ in Wisconsin sent a copy of her complaint letter to HSBC: “Earlier this I was getting “harrassed” by your company to pay my credit card with the Boston Store. The only problem I never received a bill and was unable to pay the bill.

HSBC makes 2 withdrawls but only applies 1 to credit card

GH in Tennessee said: “I just read the article on HSBC Online payment and would like to add to the complaint list. I had trouble locating the correct site to pay a bill for my Best Buy card (18 months same as cash). When I reviewed my bank account today there were two withdrawals andContinue Reading

BonTon customer gives HSBC benefit of the doubt

AP in New Jersey said: “After reading all the complaints I see that I’m not alone. I have NEVER experienced a company such as HSBC. My suggestion to all of you is to contact the CEO, Joseph Hoff and let him know what is going on.

Will 51 cent dispute cause HSBC Best Buy investigation?

Anthony in New York said: “I too ran into problems with with HSBC’s Debt Cancellation fees associated with my Best Buy credit card. I purchased a SONY PS3 in June 2009 and have been paying it off since. I knew how much my total purchase was and each month sent my money to HSBC. ItContinue Reading

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