Category Archives: Payment Issues

After 2 years only $19 paid on HSBC principle

CM in Virginia said: “For 2 yrs we have paid 225 a month on a loan we thought with a 9% rate we were told. I was going through the bills and notice that in 2yrs of paying 225 a month direct from our bank account we manage to pay off a whole 19 dollars.Continue Reading

HSBC mortgage EZ-pay system mistakes reported

SW in Illinois said: ” I make bi-weekly loan payments to HSBC, resulting in 26 payments a year or 13 mortgage payments. When I took out the loan in May 2008, I was told that after I made the 13th payment, I could skip a payment. I was told that I needed to call andContinue Reading

No matter when HSBC payments are made they are late

LM in Colorado said: “My wife has had an HSBC Card Services credit card for over a year. We recently moved and the statements didn’t get to our new address. Weird though, when we called them they had our correct address. My complaint is no matter when we send in our payment it is late.

HSBC Online and Overall Business Practices

RT said this about his HSBC credit card: “How about this for a “let you have it” happening, after having a GM Mastercard since 1993 that has been taken over by HSBC.

HSBC over limit fee causes finance charge

NB in Kansas said: “To Whom it may concern. I wish to file a formal complaint against Household Bank(HSBC) Card Services . I recieved my bill on 02/09/10. A finance put me over my credit limit. As such they charged me a $35.00 over the limit fee. I was sent a notice from Household Bank(HSBC)Continue Reading

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