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BH in Texas said: “HSBC re-opened a closed Direct Merchant Bank credit card account without notifying me and is now hiking the rate on that card to almost 30%! How is it possible that they can re-open a closed account without me requesting it? I guess you can’t raise the interest rate on a closed account, but you can on an open account.”
This article, Closed Direct Merchant Bank re-opened by HSBC, is just one of our articles from Bank Horror Stories, HSBC Secrets
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