HSBC credit limit decrease angers more customers

HSBC credit limit decrease angers more customersMeet Jen from the Problem Solvers Team

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YW in Maryland said: “HSBC reduced my credit line to the balance owed without notice for no reason – really. This is a 5K credit decrease. I changed how I pay them. First and for years, I had an autopay setup with them but I closed the bank acct that the payment was drawn from – bank takeover in Dec 08. I manually paid them in Jan 09 and setup an autopay for them to start in February 2009 via my credit union. They have never been paid late and I have not incurred any late fees. This seems unfair to treat paying customer this way. Not to mention the HUGE impact this will have on my credit score. Shameful.”

This article, HSBC credit limit decrease angers more customers, is just one of our articles from Bank Horror Stories, HSBC Secrets

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