Bank Horror Stories

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Andrea in North Carolina said: “I authorized a bank to bank transfer in the amount of $500 on October 30th, 2009 from my PNC account to my HSBC savings account. When I checked my PNC account two transfers in the amount of $500 a piece had been processed.

I double checked my HSBC account transfer history and it verified that I had only made one transfer.

I contacted HSBC and after waiting on hold for 45 minutes was told that they were aware of the problem and that several people had the same experience.

I was told that the additional $500 would be returned to my account in 3 to 5 business days and that HSBC would cover any NSF fees that the additional transfer would cause.

This is unacceptable. I will be closing my HSBC savings account its not worth the risk. If HSBC covers the NSF fees I’ll be surprised… what about any late fees this causes?

I have spent the last two years rebuilding my credit after a nasty divorce and I can not afford my financial institution this level of incompetence.”

This article, HSBC debit of PNC account goes bad for this customer and others, is just one of our articles from Bank Horror Stories, HSBC Secrets

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