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A couple months ago I sent in a cheque in Canadian funds to pay my Herberger’s account. It was returned stating the cheque must be u.s. funds. I received an invoice with a late charge so immediately sent another cheque written on my canadian account but with no indication of funds. I retrieved the second cheque back from HSBC stating it did not have U.S. funds written on the cheque. I received another invoice with another late charge. I am very frustrated, as I was never notified that HSBC did not accept Canadian cheques as Herberger’s had in the past years. I sent the second cheque back again with us funds written on it with a letter of my disapproval and suggestion that the late fees be removed from the statement. I also told HSBC to cancel my credit card.
Footnote: if a cheque is deposited in an American account it is automatically in us dollars unless stated otherwise
This article, HSBC Has Issues With Herbergers Canadian Funds, is just one of our articles from Bank Horror Stories, HSBC Secrets
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