Meet Jen from the Problem Solvers TeamHi, I'm Jen and I'm here to help. Submit your complaint here or get help here
CW in Michigan said: “HSBC started putting a $9.99/month charge on my credit card for “Identity-Plan.com”. I never authorized this. When I called to cancel, the phone rep couldn’t even tell me what HSBC was! This is definitely a scam by HSBC.”
Editor’s Note: identity-plan.com automatically forwards to http://www.identityprotectionplan.com/, where the bottom of the page identifies it as an HSBC website. Marketing an identity protection plan, HSBC actually quotes the FTC and identity theft data. Is this report ironic in that regard?
This article, HSBC identity plan and identity protection plan questioned, is just one of our articles from Bank Horror Stories, HSBC Secrets
Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.