CM in North Carolina said: “I did a home equity loan to consolidate my bills and to purchase a used car in 2000. With every statement, my balance is always the same as the beginning balance. The Monroe office that year told me that it was okay and that it was just a glich in the system and assured me that my balance would be going down. Later that year, I fell on hard times and cashed the $5000 personal promotional loan check they had sent me in the mail for being such a “valuable customer”. It seems that year after year things come up and has made it difficult for me to pay my bills on the disability check I get.
I decided to go back to college and get my bachelor’s degree which is taking longer because I take care of my mom at her house (in the same town) I have Beneficial (Which is the same as HSBC) do automatic drafts for the equity loan but I pay the other by personal check. I do not have the greatest credit score or repayment record (getting past a bitter divorce, being ill myself, and raising my two children made things more difficult)but let me be a month late on a payment and their employees from India who do the collections call continuously make harassing calls to me at my mom’s, using my mom’s number I have to use because I have no phone at home. They call 7 days/week from 8am to 9pm. and will continually talk trying to agree to allow them to debit my checking account for the current and past due amounts.
I got where I just hang up, tell my mom not to rush to the phone when she is here alone because that $75.41 is not worth her breaking a hip for. My mom has dementia too and has broke down in tears for having to confront those foreigners when I am not at her house. After reading about HSBC’s scams and lies on line tonight, the phone rings and it is one of those devils from India again. I lost it. I am not doing very well healthwise myself these days. Now since I blessed out one of their harrassing employees, I am afraid they will try to forclose (in retaliation) on my little four-room shack because the insurance company cancelled my policy because of its run-down shape and HSBC is paying some policy to protect their “investment” plus I am still trying to pay down back taxes.
What am I to do? Hopefully, a miracle will come along where I can find and American controlled company to take over my equity loan so I can get away from Beneficial. I do not even know how much I still owe on it or even how to calculate if they are scamming me out of money. I am being overwhelmed with my personal problems, mom’s, trying to get my son through the Bible Institute, and trying to finish my senior year so I can get off disability and attain a better paying job than being a school cafeteria worker I once was. I know this isn’t this kind of site, but if anyone can give me an idea of which way to go, I would really appreciate it.”