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Ao in California reports: “I purchased a new motorcycle on Dec. 16 2006 about 30 days went by I received my dmv stickers and registration . I started to wonder what’s going on so i called the dealership and they called HSBC. The dealer called me back and said they had a wrong mailing adress. How could that be? I got all my dmv papers. They told me it was taken care of. Another week goes by still nothing so I call them only to be greeted by a rude call center asking me why didnt you pay online or pay fifteen dollars over the phone . Long story short I haven’t received not one statement about my account and I am charged 30 dollar late fees and my next payment is due also just yesterday I started to recieve collection calls from the same call center girl i spoke with . She wants to know when I’m gonna have the money! I told her my money is in the account how can i make a payment I dont even know nothing about my credit account? I will persue this at least on my part.”
This article, HSBC Motorcycle Financing Gone Bad With No Statements, is just one of our articles from Bank Horror Stories, HSBC Secrets
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