Meet Jen from the Problem Solvers TeamHi, I'm Jen and I'm here to help. Submit your complaint here or get help here
SP in California said: “When I attempted to activate my card, I was given a list of security questions to answer, allegedly based on “public records.” In spite of the fact that I answered truthfully and I am the person to whom the credit card was sent, I “failed.”
Apparently HSBC has bought INCORRECT information from some vendor and now I must jump through hoops to verify my identity. Using public records as a source of information is a very poor idea. Those are even more inaccurate than the credit card information services which also have a large inaccuracy rate.”
This article, HSBC uses public records to activate new credit card, is just one of our articles from Bank Horror Stories, HSBC Secrets
Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.
