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KW in Missouri said: “My husband made some purchases with the HSBC Yamaha credit card a couple years ago. Now, first off the interest rate is way too high on that card. But the real horror behind this company is that it is a pit of despair using this credit card. It’s a TRAP! We started out owing them about $4500, and after 2 years of making $100 payments every month we still owe over $3000!
Here’s why: Every other month HSBC came up with SOME off the wall reason to charge us an extra fee; reasons ranging from not paying on time (i.e. a day late) to missing a payment (i.e. “got lost in the mail”). Another problem is that I would mail in a check, and it would just suddenly disappear! I had to stop payment twice with this company because my checks “never made it” to them. Another problem is one month we made a $200 payment, the very next month we made a $150 payment. My husband called two weeks later to confirm receipt of the payment and they said our account was up-to-date.
The following month our account was past due! Why? Because supposedly the $200 payment just disappeared, even though our account was up-to-date. So what happened to that $200?? Well, there was actually no record of that payment ever leaving my account! Even though HSBC confirmed it! Then HSBC claimed the very next month we were past due. I don’t know what the hell is wrong with these people, but if you have an account with HSBC do everything in your power to get the hell out of it!! Get a different credit card and pay that SOB off!”
This article, HSBC Yamaha payments handled poorly, is just one of our articles from Bank Horror Stories, HSBC Secrets
Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
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