Best Buy debt cancellation and HSBC charges

GF in Alaska said: “Last September I signed up for a Best Buy Card when my family was in Anchorage. We were buying some electronics and when we found out if we had a Best Buy card that we could make our purchases interest free. So, we asked if there any hidden fees or charges and were told no as we signed up for a card. The first month we didn’t get a statement so we contacted the number on the card (1-800-365-0292) and told the customer service rep that we hadn’t received a statement and he waived the late charges.

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Best Buy Loses Illinois Customer With Poor HSBC Service

YV in Illinois sent this shockeing report: 
I am just attaching my letter to Best Buy Customer service about their HSBC card and their answer. I sent it on 04/24/30

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