LG in Arizona said: “I have an unsecured loan from hfc that I have been making payments on for years. I am unemployed and on a disability. I have been requesting a hardship payment reduction from HSBC (HFC) for over a year. Each time I request the hardship, I have had to give them a “courtesy payment” to process the application and I have had to send in income verification. Despite the several times I have given courtesy payments and income materials, they have never once acknowledged my hardship application.
SS in Arizona said: “I just have to say that like many of these people, I have had the total run around as well from HSBC but my biggest complaint would have to be their customer service. It truly doesn’t matter what takes place or doesn’t, for that matter, their customer service department stinks. They are not only mean and crude, but also have no respect for their customers. This was the worst credit card company I’ve ever had a card through. It’s been eight months since I cancelled and cut up my card, and I’m still having problems with them posting it on my credit report. Ultimately, I had to choose between which of my three cards to pay off, and HSBC became the last and obviously, they are still waiting for their money. Respectable human beings do not treat anyone this way, nevertheless someone whos paying your bills.”
LP in Arizona said: “I have been trying to get a modification from HSBC since March. I ‘ve been told it’s in review a 1/2 dozen times. Then I was told by Cassandra that the payment would go into effect in October.
SM in Arizona said: “I just ran across your site trying to find some information on HSBC retail services. Several years ago I purchased a Mitsubishi TV from Fry’s Electronics and was financed through HSBC retail services Mitsubishi.
RT in Arizona said: “I first obtained my “Orchard Bank” credit card in 2002 with a $3000 limit.. In 2003 I was called by Account Secure Plus, representing Orchard Bank and was offerd this credit card protection if I become permanently disabled. They harge $22.00 per month for this service and after a long time of declining, I finally agreed to it, by phone.