20 year history means nothing as HSBC denies hardship

LG in Arizona said: “I have an unsecured loan from hfc that I have been making payments on for years. I am unemployed and on a disability. I have been requesting a hardship payment reduction from HSBC (HFC) for over a year. Each time I request the hardship, I have had to give them a “courtesy payment” to process the application and I have had to send in income verification. Despite the several times I have given courtesy payments and income materials, they have never once acknowledged my hardship application.

Continue reading 20 year history means nothing as HSBC denies hardship

HSBC credit card payment reflects poor customer service, says customer

SS in Arizona said: “I just have to say that like many of these people, I have had the total run around as well from HSBC but my biggest complaint would have to be their customer service. It truly doesn’t matter what takes place or doesn’t, for that matter, their customer service department stinks. They are not only mean and crude, but also have no respect for their customers. This was the worst credit card company I’ve ever had a card through. It’s been eight months since I cancelled and cut up my card, and I’m still having problems with them posting it on my credit report. Ultimately, I had to choose between which of my three cards to pay off, and HSBC became the last and obviously, they are still waiting for their money. Respectable human beings do not treat anyone this way, nevertheless someone whos paying your bills.”

HSBC receives check, never credits account, FICO was 780, now 620

SM in Arizona said: “I just ran across your site trying to find some information on HSBC retail services. Several years ago I purchased a Mitsubishi TV from Fry’s Electronics and was financed through HSBC retail services Mitsubishi.

Continue reading HSBC receives check, never credits account, FICO was 780, now 620