LA in Oregon said: “I recevied a phone solicitation from HSBC Nevada. The man was very hard to understand, since he really did not speak english. He wanted me to purchase some type of credit protection program. I asked questions and he said I was repeating myself and I was told to be quiet and let him speak!
JM in Wisconsin said: “We financed our home in Jan.27 2009, With Beneficial Wisconsin Inc. 1981 E. Mason Street Green Bay, Wi 54302. When we financed the loan we did most of the arrangement over the phone, because we were 100 miles from lender. We talk about the interest rate and they started off saying that it would be around 6% because the credit was tight and money was hard to get.
HH in North Carolina said: “I also have had negative dealings with HSBC for an automobile.
1. I made additional payments throughout pay period that were never applied
2. I was charged additional fees for no reason.
3. I sent several certified letters and HSBC didn’t respond
4. HSBC sent a negative report to the credit bureaus saying I was over 42 payments late of 30 days or more when they actually were electronically removing the funds from my account. However I sent documents of proof from my bank, by certified mail to the credit bureaus and they still sided with HSBC.
5. I have contacted FTC, BBB and others and they are only mediators. I also checked the BBB business complaints and it is sad to say that HSBC have been given an A+, and this may be because many of you are not filing a complaint where it will count.
CT in Kentucky said: “Around the end of July or first of August, we called HFC to set up a deed in lieu of foreclosure. I spoke with Brian Bankos who told me that Susan Mahoney would be in charge of our account. He told me to call back around the 5th or 6th of August or that she would be in touch with me before then. Since then, I have kept in contact with her at least once every two weeks, if not more, to see where we were at with the process.
Kathy, no location given, said: “In March, 2007 my mother applied for a unsecured personal loan at Beneficial and was able to get one only if she had a co-signer and that was me. Later that year she had to file for bankruptcy and this account was awarded by the courts to be resolved and closed but since I was co-signer I inherited the loan but did not have the funds to make the agreed upon payments. I was however able to make half of the amount and for 6 months I was given this help.