MS in Georgia said: “I have an unsecured loan with HFC now Beneficial since 8/2007. I also have insurance on the account. I filed an online claim in 7/09 and have had an absolute nightmare of a time dealing with them in getting any info in regards to my claim.
I spent over 25 years working as an attorney representing large commercial real estate lenders. I have little experience in consumer protection issues, since I didn’t represent consumers or banks who dealt with consumers. I had forgotten that Household Finance, successor to Beneficial, had received the largest fine for predatory lending ever.
RM in California said: “Beneficial Finance and HSBC is saying that I am late on my payments and I am not. I used to take my payments to the office in our town or the neighboring town to pay then they closed and didnt tell anyone.
SW in Virginia said: “Household Finance (aka) beneficial hold or held our mortgage. In Dec 2008 we put in a request to have our Payment date moved from the 15t of the month to the first of the month. An agreement, over the phone, was made, paper work was signed, and a check for the interest of $432.00 for interest was written.
DG in Ohio said: “My husband and I have had some financial difficulties due to the economy. My husband had to take an 8.9 % paycut as well as I had a heart attack back in September. I have received a number of phone calls from HSBC Collections department regard our Motorcycle account and from HSBC Beneficial regarding a loan. They harrass you to no end.