Best Buy Stores and the HSBC late payment system

JY in California said: “My credit is horrible and I needed a new TV. Best Buy (HSBC) agreed to give me a $500 limit so I could get one. They gave me the option of up to 4 or 5 years to pay. Because I wanted to start building my credit back up I said 1 year (12 x @$45) which was at the time manageable. The first payment was ok. The 2nd was ‘on the last day – with postal receipt, and a ‘cashiers check’ from my bank and they hit me with a $39 late charge. Then the phone calls started…

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