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HSBC is cutting back in the U.S. after its 2003 purchase of Household International Inc. required it to set aside more than $65 billion for bad loans

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Posts Tagged ‘ credit report ’

24 April
Posted in Payment Issues
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Customer cannot trust HSBC Card Services

OS in Virginia said: “I have a master card with HSBC Card Services since February 2010 with a 500.00 limit. I charged this credit card on 3/10/10 in the amount of 426.20 and on 3/19/10 I made a full payment in the amount of 426.20. This amount cleared my bank [...]

24 April
Posted in Insurance Issues
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HSBC insurance mistake and loan mod error

SS in Pennsylvania said: “My husband went through a back surgery 2 years ago and we went into a hardship payment with HSBC/Beneficial for 6 months. After the six months were up they sent us a letter stating we could go into a loan modification for a year. All of [...]

12 April
Posted in Payment Issues
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HSBC credit card payment reflects poor customer service, says customer

SS in Arizona said: “I just have to say that like many of these people, I have had the total run around as well from HSBC but my biggest complaint would have to be their customer service. It truly doesn’t matter what takes place or doesn’t, for that matter, their [...]

31 March
Posted in Payment Issues
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HSBC rude service causes customer to go elsewhere

KM, no location disclosed, said: “I make my monthly payments in advance, each month. This month my payment, submitted in exactly the same way, has been misapplied. The funds are withdrawn from my checking account. HSBC customer service claims that I must tell them how they applied my payment because [...]

31 March
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Customer finds HSBC error on credit report

CS in Arkansas said: “I recently signed up to view my credit report online and I noticed that one of the debtors listed was from a HSBC RS stating I had an overdue balance of $1382.00 from acct. #5510001XXXX. Of course this raises a concern to me because I only [...]