I spent over 25 years working as an attorney representing large commercial real estate lenders. I have little experience in consumer protection issues, since I didn’t represent consumers or banks who dealt with consumers. I had forgotten that Household Finance, successor to Beneficial, had received the largest fine for predatory lending ever.
J in Minnesota said: “In 2004 we made the mistake of switching our mortgage to HSBC. Since then they have put me into foreclosure, sicked two attorney firms on me, and forced me into chapter 13 bankruptcy. Now that that is done and I have all my receipts from HSBC receiving and yet not applying the funds to the account til one was 19 days later, the rest are pretty much 13-17 days later.
RS in Texas said: “I have had a GMAC credit card for many years. When I first recieved this card, the original agreement was that for every purchase i made with this card, 5 per cent was going to be used off the price of a new GM car. In other words, if i charge $1,000 worth of goods with this credit card, i then would have $50 built up which would be deducted off the price of a new card.
LB in Georgia said: “I have been plagued with fees that are not correct. When I make a payment online the fee is dumped into the high interest rate category. Online payments thru my bank have quote unquote have not arrived and even with a tracking number they say it is not valid and I have to afford payment info these people are crooks but I have more.”
GG in Texas said: “This is the third time our household has fallen prey to this Best Buy scam. We receive the bill two weeks before it is due and then we mail it one week later with 5 working days before it is due. And everytime, late fee of $39 and 0% interest balloons to 21%. I pay it off quickly and swear never to do business with these crooks.”