AE in Michigan said: “I wondered why my debt was not being paid off and didn’t understand what Debt Cancellation was. I asked Customer Service at Best Buy and they couldn’t help me. I sent an email to Best Buy and received no answer. I finally called an 800 number and was told it was insurance for in case of death. I informed them that if I was asked if I wanted such coverage I would have told them “No.”
Rick in California said: “When I went to Best Buy to make some purchases I was invited to apply for a Best Buy Credit Card. Not thinking I would get approved I said sure, we can try. To my surprise, not only did I get a Best Buy Credit Card but I also received a Best Buy Rewards Master Card and had them put the Debt Cancellation on both cards.
Anthony in New York said: “I too ran into problems with with HSBC’s Debt Cancellation fees associated with my Best Buy credit card. I purchased a SONY PS3 in June 2009 and have been paying it off since. I knew how much my total purchase was and each month sent my money to HSBC. It wasn’t until last month when I received my last statment, that I looked at it and noticed “Debt Cancellation-800-365-6256″ under my transactions.
BA in Minnesota said: “We canceled the one dollar charge and now it is 16.92. We do not want insurance (Debt cancellation) and called, which took a hour as the phone line will not give time to even give account #. This the second time we have tried to have it cancelled.
Do you want a Best Buy credit card? Will you shop at Best Buy this holiday season? Perhaps you should think again. Many customers say or think “This will ever happen to me.” Many customers are wrong.