CM in Montana said: “This complaint is equally about BowFlex and HSBC Retail Services. My 73 year old disabled father was sold a treadmill climber by telephone in July 2009. I just took over his finances and had made several calls to Blowflex and to HSBC, but was told that they would not speak to me until I had POA for my father. I was given Power of Attorney in November 2009.
Pam in Pennsylvania said: “First, Beneficial has had my mortgage account so messed up I have become totally frustrated. Making phone calls to them does no good as I always get somebody who is so dense it is unbelieveable. They state I only paid so much on my mortgage last June 2008, I have proof, which was sent to them that I paid the Total payment. To this day, they keep tacking on fees/interest and have not corrected the problem. To this day I continue to call. Over a year now.
RG in Arkansas sent this short but very telling complaint. If it pertains to you please use caution. RG said “HSBC – Account Secure Plus refuses to pay claim on completely disabled man because he was self employed.”
Willie in California said: “I lost my job in April due to disability, and called HSBC on a credit card for a settlement or hardship payment plan and they flat out refused. Customer service reps were very rude.
Jeff in Ohio said: “Yes , My wife and I were both victims of HSBC and their unfair lies and being mis-informed on their lending. To start with, we were supposed to get extra money to build a garage because the county said we should have built one when the house was built. HSBC said they would appraise the house as through there were a garage already there so we could get the loan.