BH in New Hampshire said: “We were duped by Beneficial into thinking that we would be able to afford a first and equity line with them. How naive of us. Our mortgage is due to go up the end of April, to 2800+ that is without escrowing taxes (another story)…at any rate, I thought I would be proactive and apply for a hardship loan modification, which I did in December, 2009.
Brenda in New Jersey said: “I did not initially apply for my mortgage from HSBC it was bought out by Champion Mortgage. I applied for a mortgage loan modification from HSBC. I supplied them with all the appropriate documents in 6/2009 and they denied my application 3/2010. My attorney stated they they would probably do that because that’s what they are known for. I thought I would give them the benefit of the doubt. NOW I am in the final stages of foreclosure being forced to file Chapter 13 to try to keep my home when HSBC could have helped BUT chose not to. I have been searching for another way out but since my loan is serviced by HSBC there is no other way. I wonder how many other home owners are in the same situation only because their loan is serviced by HSBC.
WG in New Hampshire said: “I received an HSBC Opt Out Notice in 12.02.09 for my credit card and sent a certified letter rejecting Change in Credit Card Terms on 12.04.09 addressed to HSBC Card Services, PO Box 80056, Salinas, CA 93912-0056, Attn: Opt-Out Dept. HMPO907 – it was received on 12.07.09 – I then checked that my account was closed by making a purchase with the card – it was rejected – this notice was signed by Patricia Burke, President, HSBC Credit Card Services Inc.
RS in New Hampshire said: “I have been getting the run around for the past eight months from HSBC for loan modifications. I was originally told that I didn’t make enough money for them to help me out, and that I would need to increase my income if I expected them to help me.
RS in New Hampshire said: “I have been living in my home for three years now. I have been using HSBC, but in the past year have had so many problems with them. Eight months I began inquiring about loan modifications due to my girfriend getting laid off, and having a baby.