HSBC Online Payment Web Site Still Bad As Ever

VW in North Carolina reports:  “This is the second time in three days that I have attempted to pay my bill. It takes about an hour to find the site, if you’re fortunate. Then, after finding it, I could not pay my bill because the site would not recognize my account number. So, I am still trying to get back onto the site after sending an email to tech support. They have yet to respond to my concerns. This has been happening for about three months.”