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HSBC is cutting back in the U.S. after its 2003 purchase of Household International Inc. required it to set aside more than $65 billion for bad loans

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Posts Tagged ‘ mortgage ’

5 January
Posted in Mortgage Issues

HSBC changed fixed mortgage to adjustable, then forecloses

GC in Kentucky said: “HSBC changed the terms of my 30-year fixed home mortgage, to an adjustable rate mortgage in 2001, and refused to modify or make it right. I have all supporting documents from foreclosure in April of 2011.” Here at Lender Watch we are just as shocked as [...]

14 December
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HSBC and HFC keep homeowners insurance money

John in Lousianna recently sent this complaint about HSBC. He said “Since we refinanced our house in 2006 with HFC, it has been nothing but a complete nightmare. We have been WAY overcharged on “ancillary fees” and “late fees”. At times I have spent nearly two hours at a time [...]

29 November
Posted in General Issues

Today’s 5 Complaints from real HSBC customers

AS in Maryland said: “I lost my job back in September 2008 and subsequently fell back on my mortgage payments. HSBC refused to modify my 12.375% second mortgage. I subsequently started making payments and HSBC applied those payments to the prior months I misssed and reported both the months I [...]

17 December
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House fire frustrates HSBC customer over insurance payment

MC in Michigan said: “My husband and I went through a bad house fire in March, 2009. After we moved a lot of work still needed to be done. We had a long fight with the insurance company and finally won our battle. The insurance company agreed to settle with [...]

7 December

Do you want a Best Buy card? Think Again says this report

Do you want a Best Buy credit card? Will you shop at Best Buy this holiday season? Perhaps you should think again. Many customers say or think “This will ever happen to me.” Many customers are wrong. Compared to other merchants who use HSBC for credit card financing Best Buy [...]