A report from our Live Help team shows visitors from all over the world read about the 31-year HFC employee dismissed by HSBC without retirement. In fact, the report was read by HSBC in London and Hong Kong. If you recall the woman was seventeen days away from retirement after thirty-one years of service. HSBC dismissed the employee just seventeen days from her fiftieth birthday, thus she did not qualify for retirement.
Perhaps there is a mortgage servicer that likes to call homeowners more than HSBC does. Saxon Mortgage Services Inc, a company rated as a perfect failure – F-rating – by the Fort Worth BBB, and similarly rated by many homeowners, is getting a new watchdog and consumer advocacy group to watch their misguided antics.
I propose a new initiative for HSBC customers, for the months of January, February, and March 2009. I call the initiative “Guidelines for paying HSBC in 2009” and it involves how to send your payments to HSBC in 2009 using priority mail and delivery confirmation. Please read this carefully and entirely!
WK in Illinois said: “I have followed the entries on your website for several years and I can understand why HSBC customers and employees feel the way they do. I was employed at HSBC for 10 years in the HFC and Retail Services divisions of Household International which later became HSBC Finance.