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Financial services union Amicus has condemned HSBC’s plans to cut 72 jobs at finance departments in the UK and move the work to its offshore centres. HSBC is offshoring work from London, Birmingham and Southampton, including over 30 managerial positions.
The union says it is surprised by HSBC’s latest move, which cimes just weeks after a worker at HSBC’s Bangalore call centre was arrested on suspicion of selling the confidential bank account details of UK customers to fraudsters. Data worker Nadeem Kashmiri, 24, was charged with hacking into computers and breaching confidentiality agreements and privacy laws. Around £233,000 was thought to have been stolen from the accounts of 16 UK customers after Kashmiri allegedly sold bank details to fraudsters while working at the centre in Bangalore.
This article, Amicus slams HSBC offshoring plans, is just one of our articles from our Bank Horror Stories, HSBC Secrets Part 3
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