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The Household – HSBC Watch visitor quote of the year award goes to an employee of Household International’s London Kentucky facility. It said:
—— “The consumers with their complaints are the pieces of s**t that do not know how to manage money. Get an education and use it. Stop buying things and using credit cards. Invest in some real estate and drive a crappy car through your pitiful lives. At least you will retire thinking you accomplished something.” ——
The statement was made in the forums under the category “Why Not Just Pay Your Bill On Time” which in itself is amazing since Household and HSBC intentionally credited payments late for almost 10 years. Of course they neither admit nor deny it, but paid $11 million to settle allegations.
This article, Household International Quote of the Year 2004, is just one of our articles from our Bank Horror Stories, HSBC Secrets Part 3
Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.
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