Add Me!Close Menu Navigation

Your HSBC Watchdog

Add Me!Open Categories Menu

HSBC breach over free cashpoint claims

An HSBC commercial was today criticised for misleadingly claiming Bank Account Plus customers were not charged for withdrawing cash abroad. In fact, the bank charges a 2.75% exchange rate adjustment to cover card processing and handling costs. That adjustment is “essentially a transaction fee” charged to HSBC customers, the Advertising Standards Authority ruled.

The watchdog found the HSBC commercial in breach of advertising rules and told the bank not to repeat it unless changes were made.

Posted By Timothy Blake

Comments are closed.


HSBC is cutting back in the U.S. after its 2003 purchase of Household International Inc. required it to set aside more than $65 billion for bad loans

Update Note

HSBC car loans were sold to Santander USA in 2010 :: Most HSBC credit cards became Capital One credit cards in 2012 :: HSBC horrible predatory home mortgages are in run-off