Bank Horror Stories

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Bill collectors are not allowed to call after 9 at night and cannot call on Sunday – or so you thought. If it happened to you see our “Your Money” page to see how much you can charge them because of their violation. The FDIC tells them so – use this link to see the law.

But true to their predatory nature with little regard for the law, heavily accented agents in India are calling Household International – HSBC customers as early as 6 AM, seven days a week including Sundays. Some blame it on call centers in India. Others say predatory late processing of payments forces customers into a pattern of abuse where, in fact, their payment was made on time. Still others claim other trickery by HSBC results in 6 in the orning phone calls from India that you cannot understand. Unsettling? No doubt! See Household – HSBC Watch for more.

This article, HSBC Collections Ignores Laws, is just one of our articles from our Bank Horror Stories, HSBC Secrets Part 3

Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.

We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.

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