HSBC Collections Ignores Laws
Bill collectors are not allowed to call after 9 at night and cannot call on Sunday – or so you thought. If it happened to you see our “Your Money” page to see how much you can charge them because of their violation. The FDIC tells them so – use this link to see the law.
But true to their predatory nature with little regard for the law, heavily accented agents in India are calling Household International – HSBC customers as early as 6 AM, seven days a week including Sundays. Some blame it on call centers in India. Others say predatory late processing of payments forces customers into a pattern of abuse where, in fact, their payment was made on time. Still others claim other trickery by HSBC results in 6 in the orning phone calls from India that you cannot understand. Unsettling? No doubt! See Household – HSBC Watch for more.