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JD said in a comment: “I currently have some lady giving me harrasing calls, insinuating that I’m a liar and such, stating that they will take me to court for double unless I settle with HSBC right now, threatening garnishments and such. I have been trying to settle amiciably and get paperwork stating how much I owe, but there is just harrassment.”
In our article about debt collectors we said ‘DISPUTE all accounts within the first thirty days of receiving written notice. Consumers and lawyers should always demand written verification of any debt, claimed owed, by these scavenger debt buyers.’ Although the situation is slightly different, it appears as though JD tried to do just that, only to find himself dealing with an HSBC employee with a simple mind unable to express itself on any level above that of name calling and threats. Is this HSBC he is dealing with or a gang member thug? Actually it is the old Household International side of HSBC, often though of as thugs and predators.
Simple rules of daily life: 1. Attack the message, not the messenger; 2. Name calling should be outgrown by the third grade; 3. Cursing and threatening is the brain’s request for intelligent thought when none is available, often negating rule number one.
This article, HSBC Simple Minded CSR or Thug?, is just one of our articles from our Bank Horror Stories, HSBC Secrets Part 3
Bank Horror Stories monitors banking problems and customer complaints and has done so since 1999. Writers hold no stock positions. Some material is used under the fair use copyright act.
We use Thomson Reuters News Service Calais in all production material but are not associated with Thomson Reuters, banks, or financial institutions in any way.
