When you take the time to file a complaint with the FTC they will reply promptly, and they will assign a reference number to your complaint. Here is part of what you will receive:

One of our consumer counselors reviewed the information you sent us. If it was related to the FTC’s law enforcement responsibilities, we entered it into our shared law enforcement data system. We share this data system with law enforcement agencies throughout the United States and Canada. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.FTC.GOV under the News Releases, Publications, Speeches option.

Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.

Thank you for using our Talk To Us form, and please continue to use the FTC’s web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.