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People see the HSBC name at sporting events such as Hockey and Tennis, or perhaps in television commercials. We see the name at the airport. Who is HSBC, or perhaps what is HSBC?

HSBC is one of the world's largest banking and financial services organizations. The company has an international network of over 9,500 offices in 79 countries and territories in five regions: Europe, Hong Kong, the rest of Asia Pacific, North America, and South America. HSBC segments its business into four customer groups: personal financial services, commercial banking, corporate, investment banking and markets, and private banking.

HSBC's principal banking subsidiaries in Europe are HSBC Bank, CCF and HSBC Private Bank. HSBC provides a wide range of banking, treasury and financial services to personal, commercial and corporate customers in the UK, France, and across continental Europe, with strong coverage in Malta and Turkey.

HSBC's principal banking subsidiaries in Hong Kong are the Hongkong and Shanghai Banking Corporation and Hang Seng Bank, in which HSBC has a 62.14% stake. The Hongkong and Shanghai Banking Corporation is the largest bank incorporated in Hong Kong and is HSBC's flagship bank in the Asia-Pacific region. It is one of Hong Kong s three note-issuing banks, accounting for more than 62% by value of banknotes in the region.

In the rest of Asia-Pacific (including the Middle East) region, HSBC's main operations are conducted by the Hongkong and Shanghai Banking Corporation, which offers personal, commercial, corporate and investment banking and markets services in mainland China. The banks network spans 11 major cities, comprising nine branches and two representative offices. Hang Seng Bank offers personal and commercial banking services and operates five branches, a sub-branch, and two representative offices in seven cities.

Outside Hong Kong and mainland China, the HSBC Group conducts business in the Asia-Pacific region primarily through branches and subsidiaries of the Hongkong and Shanghai Banking Corporation, with particularly strong coverage in India, Indonesia, Korea, Singapore, Taiwan and Thailand. HSBC's presence in the Middle East is led by HSBC Bank Middle East Limited, the largest foreign-owned bank in the region; in Australia by HSBC Bank Australia Limited; and in Malaysia by HSBC Bank Malaysia Berhad, which has the second largest presence of any foreign-owned bank in the country.

HSBC's North American business covers the US, Canada, Mexico and Panama. Operations are primarily conducted in the US through HSBC Bank USA in New York state and household, based in Chicago. HSBC's Canadian and Mexican operations are run through HSBC Bank Canada and HSBC Mexico respectively.

HSBC's operations in South America principally comprise HSBC Bank Brasil and HSBC Bank Argentina.

HSBC segments its business into four customer groups: personal financial services, commercial banking, corporate, investment banking and markets, and private banking.

The personal financial services segment provides some 39 million individual and self-employed customers with a wide range of banking and related financial services. Examples include current, cheque and savings accounts; loans and home finance; cards; payments; insurance; and investment services, including securities trading. Insurance products sold and distributed by HSBC through its branch networks include loan and health protection; life, property, casualty and health insurance; and pensions. HSBC acts as both a broker and an underwriter, and sees continuing opportunities to deliver insurance products to its personal customer base.

Within personal financial services, household operations in the US, the UK and Canada make credit available to customer groups not well catered for by traditional banking operations, facilitate point of sale credit in support of retail trading purchases and support major affiliate credit card programs. Household has over 60 million customers with total gross advances of $121.7 billion.

HSBC is one of the world's largest providers of financial services and products to small and medium-sized businesses, with over two million business customers including sole proprietors, partnerships, clubs and associations, incorporated businesses and publicly quoted companies. HSBC has total commercial customer deposits of approximately $112 billion and total commercial customer loans and advances, net of suspended interest and provisions for bad and doubtful debts, of $104 billion.

HSBC's corporate, investment banking and markets business provides tailored financial solutions to major government, corporate and institutional clients worldwide. This segment has offices in over 50 countries and serves subsidiaries and offices of its clients on a global basis.

HSBC is one of the world s largest international private banking groups with total client funds under management of $169 billion. HSBC announced the adoption of HSBC Private Bank as the worldwide marketing name for its principal private banking business.

HSBC Private Bank is the marketing name for the private banking business conducted by the principal private banking subsidiaries of the HSBC Group worldwide. Private Banking services are also provided by HSBC Guyerzeller and HSBC Trinkaus & Burkhardt.

For more, including a detailed look at predatory lending and HSBC's acquisition of predatory lender Household International we refer you to our booklet "The History of Predatory Lending"

This is just one of our articles referencing HSBC complaints about mortgages, Bestbuy, credit cards, auto loans, fees, and late payment processing.

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HSBC Watch monitors HSBC customer trends for possible violations of Regulation Z and other possible illegal actions. We use your individual HSBC complaints and merchant complaint reports to perform trend analysis. We are not associated with HSBC, Household International, or their merchants. Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act. HSBC Watch was formerly known as Household Watch is now part of the Lender Watch network


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