CM in Rhode Island said: “I purchased a ATV in 2006 from Suzuki, I have always paid on time. Everything seemed to be going good, until this year, 2008. HSBC was sending the bills at much later dates than usual. This made me have fewer days to send it out. I would get […]
FP in Illinois said: “I received a car loan from HSBC in 2002. Amongst other problems I’ve had with them, I am currently disputing an incorrect payoff amount on my car loan. I have been paying for my vehicle for six years. My last payment should have been September of this […]
NM in Tennessee said: “When I decided to purchase a couple of four wheelers and later a street bike, I never dreamed my loan would end up being a “credit card” loan through HSBC. Several years ago my parents had a loan through HSBC and it was a total nightmare for them. That […]
PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]
MS in Pennsylvania said: “We had an ATV loan a while back and after dealing with these idiots, we swore never again. Fast forward to now, some 5 years later. After trading my truck for another,they were gonna finance me with different banks. I went with a higher interest rate with Bank of America […]
JV in California said: “I’ve been asking my auto loan balance from HSBC each time I send my monthly due payment but nobody responds at all. How could I track my remaining balance? Please I need your help!”
Editor’s Note: HSBC announced that it is exiting the auto finance business. This report […]
CL in Texas said: “My husband and I bought a car from Alford Cheverolet Oct 2004, and have been late with a payment a time or two but always send a money gram. Well, HSBC has informed me that money grams bounce and that me and my husband owe late fees. […]
RM in Virginia said: “In 2005 my husband and I bought a Suzuki motorcycle not realizing it was with a HSBC credit card. We did not receive a statement for the first payment and received a very nasty phone call from the company. It didn’t matter to them that the reason it was […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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