Archive for the 'Documentation Issues' Category

HSBC attacks 86-year old customer, gives no help

LB in Texas said: “I am fed up with HSBC and their stupid tactics to make the elderly pay for not being as quick and swift as our younger counterparts. I am 86 years old and I remember opening up an account with HSBC back in 1994. I remember only purchasing one thing, […]

Report of unarmed robbery by HSBC in New Jersey

LV in New Jersey said: “My husband and I mortgaged our home through HSBC. Let me tell you - HSBC has been a nightmare since. They paid off our truck as part of the loan and now no one can find the title. When I called our branch office to let them know […]

More GM card complaints haunt HSBC

SA in Michigan said: “I have excellent credit and have had my GM card account for 10 years. My credit limit was $6500 until yesterday when I received a letter from HSBC stating that due to inactivity, my account credit limit was being reduced to $300. What a joke. I haven’t […]

GM Card credit limit decreases from $20,000 to $300

SD in Texas said: “More of the same here for me: Opened a letter from GM today and read that my credit limit is $300.00, reduced from just under $20,000.00. I also had $50.00 in earnings due to me which I told the representative I was uninterested in. I closed the card. It’s unfortunate […]

HSBC collection account adds late and overlimit fees

BD in Colorado said: “Had an HSBC Orchard Bank account for two years. I called to close it last December because I no longer needed it. Balance was about $400. I mailed payments in but HSBC claimed my payments didn’t get there in time and charged late and over limit fees […]

Another Furniture Row mess attracts attention for HSBC

HG in Texas said: “Hello, It’s good to know that there is a watchdog out there looking for the better interest of the consumer. I have also been scammed by HSBC. I obtained funiture at Funiture Row for $3645.86 on 12/06 with a no interest percent and no scheduled payment till Jan 2009. As […]

Man did not know he was an HSBC co-signer

JT in california said: “Back in may 2005 I went into a motorcycle dealership with a family memeber. He did not qualify for the loan amount and needed a co-signer. We went in there and got the bike he wanted. Flash forward to 2008 and now I’m stuck with the bill. My cousin was killed […]

What is wrong with HSBC fax numbers? No paper? ..maybe

LG in texas said: “Like the complaint from West Virginia, we received a bad credit loan from HSBC in 2007. Our objective was to rebuild our credit. The car was also a necessary item for school and work. We eventually had a cash snag and I called HSBC before the month end and […]