LT in Pennsylvania said: “I think I just got scammed. I can’t believe this sort of customer service in this day and age especially coming from a large retailer such as Best Buy. My payments have been on automatic bill pay so I haven’t missed a payment. I’ve inquired before about the debt cancellation […]
JM in Illinois said: “I have had a GM Card for over 10 years. I’ve never made a late payment. My credit is excellent. My account is active, i.e. I have current charges on my GM Card to be paid in January 2009. My credit limit during all that time has been $3,500 which […]
DB in Arizona said: “Harrassing phone calls at all hours, as early as 6am. and as late as 10pm. They call if the money is more than 24hrs late.
We use electronic transfers, never takes more than 3 days from the time we enter.
More than one phone call per day, one in am then […]
JW in Pennsylvania said: “I have had a HSBC GM flex card for about a year and a half now. I used it for a big purchase and have only used it once since (I didnt even have the actual card activated until a few months ago). That was when I noticed […]
TT in Georgia said: “I got herded into a Best Buy Card on which I bought a computer for about $1300.00. I made the payments for several months but I was late one month. I received a letter within a weeks time along with phone calls saying that the FULL amount plus penalties was […]
RG in New Jersey said: “HSBC/GM (General Motors) raised my interest rate to 30%.This is after I made a online payment that their system could not credit my payment because I made the payment to early for their system to process. I then was late for my next payment and bang 30%. If anyone […]
VL in Texas said this about HSBC merchant Pet Land: “I purchased a puppy from Petland in Georgetown, Texas on November 30, 2008. Since that time my vet bills have consumed over $500. My puppy has several digestive problems, yeast infections in both ears, a foreign body growing on her spine. […]
D in California said: “Year March 2007. Was in a bike shop, GP Sports, with a friend. Filled out a single sheet of paper to check my own credit; no one else’s information was on it except mine, nor did I allow anyone’s information to be placed on it. Did not […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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